Lead - Account Manager(Italian and Spanish Speaking)
Core
Drive revenue growth and build long-term partnerships with enterprise customers in Italian and Spanish markets by managing the full sales cycle from prospecting to renewal.
Role type
Senior Enterprise Account Manager
Builds
Enterprise customer accounts and revenue pipeline
Domain
SaaS / Customer Experience (CX) / Employee Experience (EX)
Required skills
Enterprise account management, complex sales cycle execution, upsell and cross-sell strategies, revenue forecasting, executive relationship building, consultative selling, pipeline management
Preferred skills
CRM, EX, CX, or ITSM domain knowledge, travel for in-person client engagement
Technologies
CRM, EX, CX, ITSM
Responsibilities
Grow key accounts through upsell, cross-sell, and renewals; Build trust with executives to position Freshworks as a strategic partner; Lead complex sales cycles end-to-end; Develop a strong future-ready pipeline with accurate forecasting; Travel to connect in person with clients and represent the company
