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Lead - Account Executive

London, gb💼 Full-time🗓 2026-10-01 → 2026-10-02

Core

Drive new business activities and manage the full sales process for Freshworks SaaS products in the UKI region, acting as a brand ambassador to make organizations more productive.

Role type

Lead Account Executive (Senior IC)

Builds

Enterprise-grade SaaS solutions for customer experience (CX) and employee experience (EX)

Domain

SaaS, CRM, ITSM, Cloud Computing

Required skills

Strategic planning, stakeholder mapping, prospecting, qualifying, closing opportunities, executive relationship management, complex sales cycle management (60-90+ days), pipeline reporting, forecasting, negotiation, SaaS/CRM/ITSM domain knowledge, travel management

Preferred skills

Outbound/field executive experience, technical product sales, customer service domain knowledge, cloud potential understanding

Technologies

SaaS products, CRM systems, Cloud platforms

Responsibilities

Develop strategic plans to source and develop business opportunities, cultivate relationships with executive-level decision-makers, generate specific opportunities at enterprise accounts, communicate with marketing and pre-sales teams, administer resources for business development and presales, provide regular pipeline and forecasting reports, travel to customer locations and events

Seniority

Senior, hands-on IC

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