Regional Account Manager
Core
Manage and grow the company's most critical and strategic client portfolio, acting as the link between commercial strategy and operational excellence to maximize revenue, profitability, and NPS.
Role type
Senior Regional Account Manager (Pest Control)
Builds
Long-term retention and growth of key B2B accounts in the pest control and environmental hygiene sector
Domain
Pest control, environmental hygiene, B2B services
Deliverable
client delivery
Required skills
Key account management, P&L management, cross-selling and up-selling, contract negotiation, service delivery oversight, market trend analysis, risk management, financial reporting
Preferred skills
Background in business administration, biology, environmental sciences, or engineering
Technologies
Office suite (advanced Excel), CRM, ERP
Responsibilities
Develop and retain key strategic accounts; design and implement individual account plans; negotiate renewals and commercial agreements; monitor service delivery and SLA compliance; manage client retention targets and NPS; analyze market trends and competitive threats; control portfolio profitability and operational costs; coordinate with operations, technical, and commercial teams.
Seniority
Senior, hands-on IC