Cluster Director of Spa & Wellness, Raffles & Fairmont The Red Sea
Core
Lead luxury spa and wellness operations across a multi-property resort cluster in Saudi Arabia, driving operational excellence, guest satisfaction, and revenue growth.
Role type
Cluster Director of Spa & Wellness (Luxury Hospitality)
Builds
Luxury spa and wellness programs, services, and guest experiences
Domain
Luxury Hospitality / Spa & Wellness
Deliverable
product features
Required skills
Strategic leadership, budget management, revenue optimization, team mentorship, KPI monitoring, regulatory compliance, vendor management, quality auditing, marketing strategy
Preferred skills
Luxury hotel brand experience (Raffles/Fairmont), Saudi labor law knowledge, hospitality management systems proficiency, revenue management expertise, wellness industry certification
Technologies
Hospitality management systems, property management software
Responsibilities
Provide strategic direction for cluster-wide spa operations, develop wellness programs, manage budgets and optimize revenue, lead and develop teams, monitor KPIs, ensure health/safety compliance, manage vendor relationships, conduct quality audits, execute marketing strategies
Seniority
Senior, hands-on IC with strategic oversight