HÔTESSE D'ACCUEIL / CAISSE (H/F) CONFIRME(E)
Core
Greet customers at store contact points (checkout, phone) and propose services to simplify purchases and enhance satisfaction.
Role type
Customer service representative (checkout)
Builds
Checkout operations and customer service interactions
Domain
Retail / Grocery
Deliverable
product features
Required skills
Customer relations, active listening, cash handling procedures, adaptability, organization, autonomy, memory, presentation
Preferred skills
Experience in similar roles (2-3 years), agility, versatility
Responsibilities
Welcome customers at checkout and phone points, propose adapted services, manage cash register procedures, support customer loyalty, report customer feedback
Seniority
Mid-level, experienced IC
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