视频申诉业务运营专家-抖音
Core
Define and execute strategies to optimize the video appeal process, ensuring smooth service flow and high user satisfaction while balancing experience and efficiency.
Role type
Senior service operations specialist (video appeal)
Builds
Optimized appeal service workflows and metrics systems
Domain
Video content moderation and user service operations
Deliverable
dashboards & analysis
Required skills
Strategic planning, process optimization, cross-functional project management, data analysis, SQL
Preferred skills
Deep understanding of video business and appeal mechanisms, systematic problem-solving
Responsibilities
Establish a complete appeal experience measurement system, track core data metrics, and drive solution implementation for identified pain points.
Seniority
Senior, hands-on IC
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