TikTok Shop - Customer Solutions Engineer, Apps and API
Core
Design and implement integration solutions for external merchants and ISVs to connect their systems with the TikTok Shop e-commerce platform.
Role type
Customer Solutions Engineer (API & Integration)
Builds
API integration solutions, reference architectures, and technical documentation for the TikTok Shop ecosystem
Domain
E-commerce, API integration, SaaS
Required skills
RESTful API design and debugging, system architecture, technical solution design, cross-functional collaboration, business acumen, technical troubleshooting
Preferred skills
E-commerce system integration (ERP/OMS/PIM/WMS), merchandising platforms, seller onboarding tools
Technologies
RESTful APIs, data structures
Responsibilities
Design integration solutions for varying business scenarios, guide merchants and ISVs through API implementation, develop standardized solution architectures and best practices, evaluate integration feasibility for new features, partner with product and engineering teams on API iterations, provide pre-sales and post-sales technical consultation, advocate integration solutions through partner training and community engagement