SMB Incubation Operations Specialist - TikTok Local Services
Core
Own the end-to-end incubation of high-potential SMB sellers, guiding them from onboarding through early activation to ensure platform adoption and growth.
Role type
SMB Incubation Operations Specialist
Builds
Scalable seller activation programs and educational content for local services merchants
Domain
Local commerce / SMB seller enablement
Deliverable
client delivery
Required skills
SMB account management, seller incubation, project management, segmentation strategy, metrics tracking, channel management
Preferred skills
Results orientation, analytical skills, adaptability, attention to detail
Technologies
TikTok Local Services platform, TikTok GO
Responsibilities
Manage seller onboarding and early activation lifecycle; Support sellers with operational readiness and policy compliance; Execute mass activation and educational programs; Segment sellers by profile and readiness; Track activation metrics and manage handover to Account Strategists; Maintain seller communications and guidance.
Seniority
Mid-level, hands-on IC