Advisory - Digital Procurement Technical Support Associate - Trento
Core
Provide technical and evolutionary support for cloud-based digital procurement platforms, focusing on post-go-live analysis, configuration, troubleshooting, and continuous improvement to optimize business processes.
Role type
Associate-level technical support specialist for digital procurement solutions
Builds
Cloud-based procurement platforms and digital transformation services for clients
Domain
Professional services / Digital Procurement / Cloud Software
Required skills
SQL, cloud platform configuration, web-based application support, data analysis, problem solving, technical troubleshooting
Preferred skills
Procurement platform experience, AI tool familiarity, user training and change management
Technologies
SQL, cloud platforms, web-based applications, AI agents
Responsibilities
Manage technical support and evolution activities for procurement platforms; support post-release phases including new feature design and user training; analyze client requirements and translate them into corrective or evolutionary interventions; collaborate with technical teams and business stakeholders to drive solution adoption; help clients optimize procurement processes through digital technologies.
