TikTok Shop - Last Mile Solution Manager
Core
Building and optimizing last-mile delivery solutions for high-volume parcel shipments across multiple markets to ensure fast, reliable, and cost-effective delivery for merchants, creators, and end customers.
Role type
Last Mile Solutions Manager
Builds
Scalable last-mile delivery solutions, routing logic, and network optimization tools
Domain
E-commerce logistics and parcel delivery
Required skills
E-commerce logistics, parcel network management, carrier performance management, data analysis, project execution, vendor management, routing optimization, capacity planning, dashboard creation
Preferred skills
E-commerce platform experience (TikTok Shop, Amazon, Shopify, Temu, Shein), OMS/TMS systems, routing tech, delivery optimization tools, SQL, data analytics, new logistics program design
Technologies
Tableau, Power BI, Looker, SQL, OMS, TMS
Responsibilities
Collaborate with cross-functional teams (Fulfillment Center, Middle Mile, Sortation Center) to align operational plans; Support carrier onboarding by defining routing entry criteria and integration requirements; Partner with Strategy and Analytics teams on volume forecasting and network capacity planning; Develop and manage scalable last-mile delivery solutions; Optimize routing, zone coverage, and service models; Build and analyze dashboards for on-time delivery, first-attempt success, and cost per order; Identify operational bottlenecks and recommend data-driven solutions.
Seniority
Mid-level, hands-on IC
