智能服务运营专家-体验与服务
Core
Optimize customer service systems and tools, manage product requirements, and drive intelligent product iteration to improve service efficiency and user experience.
Role type
Product Operations Specialist (Intelligent Service)
Builds
Customer service platforms, intelligent service tools, and operational strategy frameworks.
Domain
Customer Service / AI Applications / Product Operations
Deliverable
product features
Required skills
Product operations, system operations, AI application implementation, requirement management, project management, data analysis, cross-functional collaboration.
Preferred skills
AI-Coding experience, service strategy, growth operations, sales strategy.
Responsibilities
Drive product capability optimization based on business feedback; Establish and manage product requirement lifecycle; Build target and efficiency metric systems; Optimize operational strategies and intelligent products.
