商户电销服务运营-国际支付
Core
Drive merchant acquisition, retention, and conversion through telemarketing and service operations for international payment and financial insurance products.
Role type
Senior Merchant Operations & Telemarketing Specialist
Builds
Merchant engagement strategies, service SOPs, and conversion funnels for payment/insurance products
Domain
Fintech / International Payments / Insurance
Required skills
Telemarketing, Merchant lifecycle management, Data analysis, Cross-functional collaboration, Process optimization, CRM management
Preferred skills
Internationalization experience, Cross-cultural communication, English fluency, Consumer finance background
Technologies
CRM systems
Responsibilities
Execute merchant outreach and conversion strategies via phone and digital channels; Optimize service workflows and standardize SOPs; Analyze merchant data to identify churn risks and growth opportunities; Collaborate with product and risk teams to resolve merchant issues.