Manager, Professional Services
Core
Lead a team of 10+ Consultants and Project Managers to drive successful deployments of Celonis technology across North American customers, managing the full lifecycle from sales scoping to delivery and adoption.
Role type
Senior Manager, Professional Services
Builds
Process mining and AI-driven business operations solutions for enterprise clients
Domain
Enterprise SaaS / Process Mining / Business Intelligence
Deliverable
production ML models
Required skills
Program management, team leadership, sales cycle management, customer engagement, resource capacity planning, stakeholder management, talent acquisition, strategic partner relationship management
Preferred skills
Experience in enterprise SaaS, knowledge of Celonis products, ability to interact with senior executives
Technologies
Celonis Platform, Process Intelligence Graph
Responsibilities
Lead and develop a team of 10+ Consultants and Project Managers; drive services sales cycles including project scoping and proposal creation; manage portfolio of projects to ensure timely and high-quality deployments; build relationships with strategic partners and senior customers; manage resource capacity and utilization; drive adoption plans including user onboarding and training.
Seniority
Senior, hands-on IC with people management