Account Manager, Enterprise (South East)
Core
Managing and growing relationships with existing enterprise customers to maximize retention, upsell/cross-sell opportunities, and drive long-term revenue growth.
Role type
Senior Account Manager (Enterprise SaaS)
Builds
Strategic account plans and customer success outcomes for enterprise clients
Domain
Digital Experience Software / SaaS
Deliverable
client delivery
Required skills
full-cycle software sales, enterprise account management, strategic account planning, cross-functional collaboration, revenue growth, contract renewal
Preferred skills
selling Content Management/Customer Experience/Commerce/DAM technologies, presenting to executive stakeholders
Responsibilities
Act as primary contact for designated accounts, understand customer objectives and align solutions, identify upsell/cross-sell opportunities, collaborate with internal teams and partners, execute strategic account plans, monitor industry trends and competitive landscape