Principal Product Manager - Customer Zero
Core
Own the 'Customer Zero' program to run Celigo's iPaaS on its own internal systems (GTM, CX, G&A) to discover friction, validate product, and create live references for sales.
Role type
Principal Product Manager (Internal Customer Program)
Builds
Internal workflows and processes for Celigo's own GTM, CX, and G&A systems using the Celigo platform.
Domain
SaaS / iPaaS / Integration & Automation
Required skills
Product management, GTM/CX operations, internal-as-first-customer program ownership, reference story creation, AI application, executive presence, data-driven prioritization, cross-functional influence
Preferred skills
SaaS/iPaaS/automation platform background, agentic/AI-first product experience, hands-on product usage, CPO partnership experience
Technologies
Celigo platform, Salesforce, HubSpot, Gainsight
Responsibilities
Own the Customer Zero program roadmap and outcomes; Drive adoption of Celigo products in internal systems; Provide feedback on AI capabilities and agentic workflows; Define business processes and solution requirements; Balance user needs with security and governance; Represent Celigo externally to prospects and customers.
Seniority
Principal, hands-on IC
