Store Manager - Kay Jewelers Outlet - Outlets at The Dells
Core
Lead day-to-day operations of a single Kay Jewelers Outlet store to maximize sales, profitability, and customer satisfaction.
Role type
Store Manager (Retail)
Builds
Jewelry retail store operations and customer experiences
Domain
Retail / Jewelry
Required skills
Retail sales leadership, inventory control, visual merchandising, team coaching, conflict management, sales strategy, compliance management, financial control (discounting/payroll), customer service excellence
Preferred skills
Jewelry industry experience, Diamond Council of America (DCA) certification, specialty retail background
Technologies
MS Office, POS systems, inventory management software
Responsibilities
Coach and develop store staff in operations, sales, and customer service; achieve sales projections and quotas; manage inventory, repairs, and visual merchandising; ensure compliance with company policies; handle customer issues and complaints; manage payroll and expenses; work opening/closing shifts and weekends.
Seniority
Mid-level Manager
