Senior Manager, Professional Services (EPM/Enterprise Planning SaaS)
Core
Lead and scale a diverse team of Enterprise Performance Management (EPM) Solution Architects to deliver AI-infused scenario planning and analysis solutions for Fortune 500 customers.
Role type
Senior Manager, Professional Services (EPM SaaS)
Builds
EPM solutions and decision-making platforms for global enterprise clients
Domain
Enterprise Performance Management (EPM), SaaS, Cloud Applications
Required skills
Leadership, Commercial Acumen, Team Management, Agile Methodology, Client Management, Business Process Knowledge (Finance, Supply Chain, Workforce Planning), Negotiation, Strategic Planning
Preferred skills
Multi-dimensional modeling, Software Infrastructure Support, Onsite/offshore team management, Executive-level communication
Technologies
Anaplan platform, Cloud applications, Hybrid-agile implementation methodology
Responsibilities
Coach, develop, enable, and hire the Professional Services team; Drive successful delivery of Anaplan Solutions on time and budget; Manage relationships with Customers, Partners, and Sales leaders; Forecast key metrics including bookings, utilization, and revenue; Resolve customer escalations; Recruit new talent for the team.
Seniority
Senior Manager, hands-on leadership