Client Service Director
Core
Leading client workstreams and driving commercial success for major clients through strategic decision-making and team leadership.
Role type
Senior Client Service Director
Builds
Client growth and project delivery within digital agency and marketing automation environments
Domain
Digital Marketing / CRM / Marketing Technology
Deliverable
client delivery
Required skills
Strategic thinking, CRM technology expertise, team leadership, financial management, cross-functional collaboration, project management, stakeholder management
Preferred skills
Experience with Salesforce Marketing Cloud or Adobe, managing large-scale projects, leading diverse multicultural teams, financial acumen, resilience
Technologies
Salesforce Marketing Cloud, Adobe
Responsibilities
Overseeing delivery of workstream-related projects, managing client relationships and acting as a strategic partner, managing account finances and profitability, leading a team of Account Directors and Project Managers, driving cross-functional collaboration with tech, data, creative, and strategy teams
Seniority
Senior, hands-on IC with leadership responsibilities