Senior Capability - Change Partner
Core
Design, deliver, and support leaders to embed 'future fit' capabilities across systems, processes, and people to enable retail transformation.
Role type
Senior Change Partner / Organization Development Lead
Builds
Future-fit capability frameworks, learning programs, and change management strategies for retail divisions.
Domain
Retail / Human Resources / Change Management
Required skills
Change management, Organization Development, strategic planning, cross-functional collaboration, stakeholder management, budget management, data-driven decision-making, communication strategy, risk assessment, program execution
Preferred skills
Retail industry experience, FMCG experience, AI and new systems integration, executive stakeholder engagement, indirect influence
Technologies
Change management tools, reporting tools, learning management systems
Responsibilities
Develop and execute a 3-year plan for future-fit capabilities; partner with leadership to align transformation programs with store operations; evolve job readiness learning programs; create communication plans for retail evolution; provide strategic storytelling for leadership; manage learning program budgets and ROI; identify operational risks and build mitigation plans.
Seniority
Senior, hands-on IC