ServiceNow Developer
Core
Design, configure, and validate ServiceNow solutions by translating business requirements into functional specifications and collaborating with technical teams.
Role type
ServiceNow functional developer / configuration specialist
Builds
Configured and customized ServiceNow instances
Domain
IT Service Management / Enterprise Service Management
Required skills
ServiceNow platform configuration, functional lifecycle testing, process flow design, requirement analysis, UAT leadership, solution demonstration
Preferred skills
Cross-module ServiceNow experience, DevOps practices
Technologies
ServiceNow DevOps
Responsibilities
Prepare process documents, process flows, and functional requirements specifications; Assess feasibility of requirements and recommend configuration vs. customization; Develop and finalize detailed functional specifications; Validate and test functionality; Lead system validation and client UAT efforts; Clearly communicate solutions and demonstrate them to customers.
