Office Professional CCBHC
Core
Front-office support for behavioral health clients, handling scheduling, data entry, and telehealth coordination.
Role type
Administrative Office Professional
Builds
Operational support for clinical staff and client access
Domain
Behavioral Health / Nonprofit
Deliverable
dashboards & analysis
Required skills
Client greeting, Appointment scheduling, Data entry, Telehealth coordination, Document organization, Phone/email management
Preferred skills
Excel, Outlook, Zoom, Skype, Avatar, Strategic scheduling
Responsibilities
Greet clients to promote a positive service environment, Complete scheduling and status updates for clinical appointments, Obtain and update client data and collect co-pays, Answer phone calls and electronic messages, Utilize telehealth to extend care, Collect, fill, and organize office documents and forms
Seniority
Entry to Mid-level, hands-on IC
