Office Professional
Core
Front-desk and administrative support for behavioral health and co-occurring services clients, managing scheduling, data entry, and telehealth coordination.
Role type
Administrative Office Professional
Builds
Operational support for clinical staff and client access
Domain
Healthcare / Behavioral Health
Deliverable
dashboards & analysis
Required skills
Client greeting, appointment scheduling, data management, telehealth coordination, document organization, basic computer literacy
Preferred skills
Excel, Outlook, Zoom, Skype, Avatar, strategic scheduling
Responsibilities
Greet clients and maintain a positive service environment, manage clinical staff appointments and statuses, update client data and collect co-pays, handle phone calls and electronic messages, utilize telehealth platforms, organize office documents and records
Seniority
Entry-level to Mid-level
