Business Process Opt Mgr
Core
Supporting process improvement efforts to enhance operational effectiveness and efficiency for Norwegian Cruise Line Holdings.
Role type
Manager, Business Process Optimization
Builds
Optimized systems and processes to aid revenue targets
Domain
Hospitality + Operations Management
Required skills
Process improvement, Change management, Project support, Cross-functional collaboration, Data analysis, Flowcharting
Preferred skills
Cruise/Hospitality experience
Technologies
Microsoft Office Suite (Excel)
Responsibilities
Collaborate with leadership to identify process improvement opportunities; Coordinate and manage initiatives including intake, prioritization, planning, and execution; Develop flowcharts and process maps to document existing processes; Lead change management activities to ensure smooth transitions; Assist in deploying tools to measure KPIs; Conduct data-driven analyses to support strategic decisions.
Seniority
Manager, hands-on IC