Operations Specialist
Core
Supports the Regional Operations Manager in delivering efficient, high-quality operational services across Belize, Guatemala, and Mexico Business Units, acting as a key partner to internal stakeholders.
Role type
Senior Operations Specialist (Regional Support)
Builds
Operational processes, administrative workflows, and team effectiveness across multiple business units
Domain
Non-profit operations, regional administration, and organizational development
Deliverable
dashboards & analysis
Required skills
Process optimization, stakeholder management, project management, compliance management, team supervision, data analysis, change management, budget support, HR transaction administration, conflict resolution
Preferred skills
Multi-cultural experience, non-profit work experience, multi-lingual skills
Technologies
None explicitly stated
Responsibilities
Coordinate operational support activities and oversee administrative processes; Identify opportunities for process optimization and implement continuous improvement initiatives; Manage confidential information and ensure compliance with organizational policies and external requirements; Supervise administrative and operational staff, providing coaching and performance support; Support HR annual processes, budget preparation, and staff delegation of authority; Foster an inclusive, collaborative team culture and model organizational values.
Seniority
Senior, hands-on IC with supervisory responsibilities
