L3 Splunk Admin & IT Operations Lead- RTM
Core
Provide high-level operational and technical leadership for IT Operations Management (ITOM) and Splunk administration, ensuring system reliability and infrastructure availability for Airbus.
Role type
Senior Splunk Admin & IT Operations Lead
Builds
Operational sprints, platform enhancements, and automated run operations
Domain
IT Operations, Infrastructure Monitoring, Splunk, Cloud
Required skills
Splunk Administration, IT Operations Management (ITOM), ITIL Framework, Root Cause Analysis (RCA), Cloud Infrastructure (AWS), Automation & Scripting (Python, Shell), DevOps Tools (Git, Ansible, Jenkins), Linux Administration, Networking Fundamentals
Preferred skills
Splunk Certification, Red Hat Linux Certification, SAML/OAuth integrations, ServiceNow administration
Technologies
Splunk, AWS (EC2, S3, Route53, IAM), Python, Shell, Git, Ansible, Jenkins, ServiceNow, JIRA, Confluence
Responsibilities
Manage critical operational issues and 24x7 crisis management; Mentor L1/L2 engineers and provide escalation support; Drive Incident, Problem, and Change Management workflows; Conduct trend analysis and implement continuous improvement plans; Lead Root Cause Analysis for complex outages; Drive end-to-end automation of recurring tasks using DevOps tools
Seniority
Senior, hands-on IC with leadership responsibilities