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Business Analytics Specialist

Zagreb (Croatia)🌐 Remote💼 Full-time🗓 2026-08-20 → 2026-09-29

Core

Lead global RCS analytics and pricing initiatives to optimize gross profit, improve pricing strategies, and support commercial decision-making at the intersection of analytics, connectivity, and go-to-market teams.

Role type

Senior Business Analytics Specialist (RCS/Telecom)

Builds

Scalable and commercially sustainable RCS growth, new pricing models, and billing logic for carrier partnerships

Domain

Telecommunications, Cloud Communication Platform (CPaaS), Revenue Management

Required skills

Business analytics, pricing strategy, commercial operations, complex dataset analysis, margin analysis, Power BI, AI tools for productivity, cross-functional project coordination

Preferred skills

RCS/messaging product experience, billing systems knowledge, telecommunications industry concepts (routing, delivery rates)

Technologies

Power BI, Excel, AI tools

Responsibilities

Lead and coordinate global RCS analytics and pricing initiatives; Analyze pricing, routing, margin, and gross profit performance; Maintain and improve RCS connectivity terms, pricing, and coverage data; Collaborate with Sales and Product teams to provide analytics and recommendations; Support development and rollout of new pricing models and commercial frameworks; Monitor industry trends and market developments to identify risks and opportunities

Seniority

Senior, hands-on IC with strategic advisory responsibilities

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