全球維修客服管理師(RMA/林口園區)

Linkou, TW💼 Full-time🗓 2026-10-01 → 2026-10-02

Core

Manage and optimize global RMA (Return Merchandise Authorization) after-sales service processes and provide value-added services like extended warranties and expedited repairs.

Role type

Global RMA Service Manager

Builds

RMA service workflows and value-added repair solutions for enterprise clients

Domain

Industrial technology / After-sales service

Deliverable

client delivery

Required skills

RMA case management, cross-functional coordination, value-added service pricing, client site audits, project management, ERP system operation

Preferred skills

RMA or Service PM experience

Responsibilities

Manage RMA cases from intake to shipment, coordinate with PMs and technical teams, provide value-added service quotes, lead client site visits and audits

Seniority

Mid-level, hands-on IC

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About AdvanTech

Advantech is currently looking for an experienced and hands-on Talent Acquisition professional to join our Neihu headquarter team to support full-cycle recruitment activities across assigned business units. This role will be responsible for executing the end-to-end hiring process, partnering closely with hiring managers and HR stakeholders, and ensuring a smooth and effective recruitment experience for both candidates and internal stakeholders. The ideal candidate should be proactive, detail-oriented, and comfortable managing multiple hiring projects in a fast-paced environment.