Resource Pool Unit Clerk
Core
Performs clerical, receptionist, dispatching, and admitting/discharge duties to support patient care departments in a hospital setting.
Role type
Unit Clerk (Patient Care Support)
Builds
Patient admission and discharge workflows, bed assignments, and interdepartmental patient transfers
Domain
Healthcare / Hospital Operations
Required skills
Computer data entry, telephone communication, patient record management, bed assignment, appointment scheduling, document generation, lab requisition processing, patient identification band preparation, statistical data recording
Preferred skills
Medical Assistant certification, Secretarial training
Technologies
EPIC System, Merlin
Responsibilities
Greet and admit patients, locate and assign beds, coordinate patient transfers between departments, process patient discharges and discharge summaries, schedule follow-up appointments and arrange transportation, answer phones and intercoms, enter physician orders into the EPIC system, generate admission records and lab requisitions, maintain patient charts and records, prepare patient identification bands, record lab results, and communicate patient information to other departments.
Seniority
Entry-level, non-exempt