Patient Service Representative - Convenient Care - Tower West
Core
First point of contact for patients and visitors, managing front desk operations and workflows to ensure a positive patient experience.
Role type
Front desk operations specialist
Builds
Clinic front desk workflows
Domain
Healthcare / Convenient Care
Deliverable
dashboards & analysis
Required skills
Verbal and written communication, Customer service, Data entry, Attention to detail, Confidentiality management, Adaptability under pressure
Preferred skills
Medical office experience
Responsibilities
Interact with patients and visitors, Schedule appointments, Process documentation, Maintain patient privacy, Handle inquiries and concerns
Seniority
Entry-level
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