Human-Centered Change Senior Manager
Core
Coach and guide enterprise customers through complex organizational transformations, leading holistic change strategies and advancing the Human-Centered Change (HCC) practice.
Role type
Senior Manager, Human-Centered Change (Change Management)
Builds
Transformational change strategies, client engagement roadmaps, and HCC practice offerings
Domain
Enterprise Technology / Organizational Change Management
Required skills
Change leadership, organizational design, stakeholder alignment, project management, AI tool proficiency, data synthesis, client relationship building, strategic roadmap development
Preferred skills
Salesforce product knowledge, Prosci Certification, Salesforce Admin/Strategy Designer/Agentforce Specialist Certifications, experience in Financial Services/Health/Life Sciences
Technologies
Salesforce, Microsoft Dynamics, Oracle, SAP, Generative AI tools, Automation platforms
Responsibilities
Develop and execute holistic change strategies for complex transformation initiatives; Drive senior leadership alignment and executive sponsorship; Lead and manage multidisciplinary project teams; Conduct research, workshops, and interviews to synthesize insights; Identify new business opportunities and pivot project scope as needed
Seniority
Senior, hands-on IC with team leadership
