Service Supervisor
Core
Manage the Technical Service department for industrial power systems (gas, diesel, hybrid engines) serving marine and infrastructure sectors.
Role type
Senior Service Supervisor (Aftersales)
Builds
Field services, warranty claim procedures, service sales, and technical training for industrial power systems.
Domain
Industrial power generation (gas/diesel/hybrid engines) for marine and infrastructure
Deliverable
client delivery
Required skills
Engineering or business degree, 7+ years experience (4+ supervisory), sales network management, cost/profit analysis, project implementation, global/regional project support
Preferred skills
Sales network management experience
Technologies
Product Support Policy Manual, TOGA (warranty claim system)
Responsibilities
Supervise daily operations of the Technical Service team, manage warranty claim activities and procedures, promote and sell MTU service products, monitor and manage cost and profit calculations for service activities, support Service Partners to meet aftersales targets, support global or in-country technical service projects
Seniority
Senior, hands-on IC with supervisory responsibilities