Account Solution Architect
Core
Technical leader for assigned customer accounts, orchestrating Red Hat's technical approach from value definition to value recognition and acting as a trusted advisor to customer technical teams.
Role type
Senior Account Solution Architect (Pre-sales & Post-sales)
Builds
Customer Success Plans, technical proposals, RFP responses, and architected solutions aligned with business objectives.
Domain
Enterprise Open Source, Linux, Cloud, Container, Kubernetes, DevOps
Required skills
Solution architecture, consultative selling, complete sales process management, executive presentation, discovery, problem-solving, analytical skills, project management
Preferred skills
Customer success, technical account planning, account management, cross-functional collaboration
Technologies
Red Hat Enterprise Linux, Ansible, OpenShift, Cloud, DevOps
Responsibilities
Become the technical leader at assigned customer accounts; advise the Sales team on technical aspects; design solutions addressing customer challenges; lead technical sales conversations; create and execute Customer Success Plans; influence the Account Plan; partner with Account Executives on account strategy; provide ongoing technical support; conduct regular customer check-ins; serve as a liaison between customers and internal teams.
Seniority
Senior, hands-on IC with strategic account ownership
