Director of Relationship Management & Business Development
Core
Director of Relationship Management & Business Development supporting the Fiserv Debit Network (Accel, STAR, MoneyPass) to drive issuer and gateway growth.
Role type
Senior IC business development director (payments)
Builds
Debit payment network solutions for financial institutions, corporations, merchants, and consumers
Domain
Fintech, payments, debit networks
Deliverable
client delivery
Required skills
executive client relationship management, strategic planning, market insight sharing, contract renegotiation, business review data analysis, authorization rate optimization, project request management
Preferred skills
complex contract negotiation, CRM and sales tools proficiency
Responsibilities
Develop and enhance executive client relationships with top 100 clients; Collaborate with various teams to drive business growth; Create and implement strategic plans for long and short-term objectives; Share market insights with key clients and act as the escalation path for issue resolution; Generate and analyze business review data on a regular basis; Assist merchants with improved authorization rates; Submit and manage project requests to ensure completion within defined SLAs
Seniority
Director, strategic planning & execution
