Relationship Manager
Core
Build trusted partnerships with strategic clients in the payments industry to align solutions with business goals and drive growth.
Role type
Senior IC relationship manager (payments)
Builds
Client partnerships and portfolio expansion in card payments and merchant acquiring
Domain
Fintech, payments, financial services
Deliverable
client delivery
Required skills
client relationship management, solution selling, payment economics, portfolio analysis, risk management, stakeholder engagement
Preferred skills
payment gateway experience, consultative selling, data interpretation, enterprise client support
Technologies
payment gateways, ecommerce solutions, technical integrations
Responsibilities
Build and strengthen relationships with key client stakeholders, lead client meetings and account reviews, identify commercial opportunities through solution selling, analyse portfolio performance to manage risk, resolve service concerns proactively, partner with cross-functional teams, support onboarding and ongoing relationship management
Seniority
Senior, hands-on IC
