EverPro - Implementation Manager (Remote, US)
Core
Manage end-to-end onboarding, training, and data migration for high-profile enterprise customers transitioning to Brio, a SaaS-based ERP for pest control companies.
Role type
Senior Customer Implementation Manager
Builds
Customer adoption of Brio ERP (sales support, CRM, scheduling, billing, documentation)
Domain
SaaS / Pest Control Industry
Required skills
Technology training delivery, project management, customer support, data migration, software implementation, cross-functional collaboration
Preferred skills
Data conversion experience, software implementation experience
Responsibilities
Train customers and staff on software usage (online and in-person), consult on best practices, manage data migration, handle support calls during engagement, nurture customer relationships, collaborate across departments
Seniority
Mid-Senior, hands-on IC