Lead Inside Sales Client Manager
Core
Lead Inside Sales Client Manager focused on transactional sales, expansion, and renewals for current clients using programmatic use cases and digital channels.
Role type
Senior Inside Sales Manager (Account Management)
Builds
Technology solutions and services for existing enterprise clients
Domain
IT Services / Enterprise Software
Deliverable
product features
Required skills
Inside sales, account management, relationship management, churn reduction, demand generation, sales forecasting, up-selling, solution selling, commercial analysis, IT infrastructure basics
Preferred skills
Inside sales in IT, quotation workflows, Salesforce proficiency, navigating ambiguity, cross-cultural communication (US/Japan)
Technologies
Salesforce, Microsoft Office (Excel, PowerPoint, Word)
Responsibilities
Manage and grow relationships to drive expansion and renewals across assigned accounts; minimize churn and maximize retention; generate demand by identifying client needs and articulating value; manage accounts, opportunities, pipelines, and forecasts using company tools; present new offerings and obtain sales orders; identify up-selling opportunities; ensure compliance with governance and finance standards.
Seniority
Senior, hands-on IC
