Junior Workday Functional Specialist
Core
Junior Workday Functional Specialist supporting cloud-based HR platforms, ensuring optimal operation, maintenance, and enhancement of the system.
Role type
Junior Workday Functional Specialist
Builds
HR technology platforms (Workday, SAP, Sage) and related integrations
Domain
Banking / Human Capital Management (HCM)
Required skills
Workday configuration, cloud-based platform support, system testing, business process analysis, reporting, troubleshooting, integration support, release management, incident management, effort estimation
Preferred skills
HR processes knowledge (Payroll, Talent Management, Recruitment, Learning, Workforce Management), SAP, Sage
Technologies
Workday, SAP, Sage
Responsibilities
Support Tier 1 case management and customer support teams with technical queries; Coordinate with team members to analyse and troubleshoot complex system issues; Analyse business problems and processes to identify functional and non-functional solutions; Ensure the design, development, configuration, testing, and deployment of platform features; Ensure all dependent integrations, reports, and business requirements are maintained; Perform application maintenance and manage support for platform-related incidents; Take ownership of business requirements for small enhancements; Maintain platform stability, usability, and performance; Monitor application performance and identify, investigate, and remediate system errors; Assist with estimating effort and resource requirements for releases and enhancements; Participate in testing cycles; Support and maintain Workday, SAP, Sage, and other HR technology platforms; Assist with HR system enhancement projects, upgrades, releases, and business process improvements.
Seniority
Junior, hands-on IC