Bilingual Overnight Mental Health Counsellor
Core
Provide immediate mental health support, crisis management, and risk assessment to clients via phone, video, and chat during overnight shifts.
Role type
Senior IC mental health counsellor (crisis intervention)
Builds
Clinical support services and safety plans for individuals in distress
Domain
Mental health / Telehealth
Deliverable
client delivery
Required skills
crisis management, risk assessment, risk management, clinical judgment, brief intervention, suicide risk management, self-harm management, child protection, substance abuse management, empathetic communication, confidentiality management, clinical documentation
Preferred skills
technology proficiency, customer service, proactive problem solving, independent work, adaptability to high-volume environments
Technologies
video conferencing tools, chat platforms, email systems, internal clinical platforms
