Care Coordinator
Core
Field-based care coordination for Illinois Medicaid members, assessing needs, developing care plans, and connecting individuals with community resources and services.
Role type
Senior IC Care Coordinator (Case Management)
Builds
Personalized care plans and service coordination for Medicaid members in home, assisted living, and long-term care settings.
Domain
Healthcare / Medicaid Managed Care / Long-Term Services and Supports (LTSS)
Required skills
Case management, care plan development, community resource coordination, needs assessment, grievance/appeal handling, telephonic and face-to-face assessment, data monitoring, interdisciplinary team collaboration
Preferred skills
None stated
Technologies
Electronic medical records, Microsoft Word, Excel, Outlook
Responsibilities
Visit members in homes and care facilities (75-90% travel), assess care needs to ensure least restrictive settings, identify and resolve care barriers, plan and implement interventions, monitor case management plans against personal goals, assist with filing grievances and appeals, provide information on MCO requirements and benefits, refer to community resources.
Seniority
Mid-level, hands-on IC