Senior Workforce Management Professional
Core
Applies predictive analysis and people metrics to optimize staff deployment, scheduling, and service delivery for physician leadership and medical directors.
Role type
Senior Workforce Management Professional (Healthcare Operations)
Builds
Staffing forecasts, case assignment workflows, and operational reporting dashboards for clinical teams
Domain
Healthcare / Workforce Analytics
Deliverable
production ML models | dashboards & analysis
Required skills
Workforce forecasting, inventory management, tactical planning, Verint Workforce Management, data analysis, process improvement, scheduling, absence management, compliance with employment laws
Preferred skills
Healthcare utilization management, grievance and appeals, regulated healthcare environments, workforce technology optimization
Technologies
Verint Workforce Management, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
Responsibilities
Perform short-range and intermediate staffing forecasts; manage daily case assignment and inventory distribution; create productivity and handle time reports for physician leadership; administer scheduling and absence management; assess organizational staffing needs and recommend solutions; monitor key workforce metrics and adjust planning processes; identify automation opportunities to streamline workflows.
Seniority
Senior, hands-on IC with strategic planning capabilities
