Commercial Collections Associate Manager
Core
Supervise a team reviewing and monitoring accounts, collections, late charges, and resolving customer disputes within Commercial Banking Operations.
Role type
Associate Manager, Commercial Collections
Builds
Collections strategies and risk control processes for commercial banking clients
Domain
Banking / Financial Services
Required skills
Commercial Collections experience, Leadership experience, Process improvement, Risk control, Bankruptcy monitoring, Litigation assistance, Team supervision, Resource allocation, Talent development
Preferred skills
Office Technology collections experience, Accounting/AR/AP experience, Artiva and Infolease systems experience, Coaching and mentoring, Critical thinking, Problem-solving, Microsoft Office proficiency, Analytical skills, Verbal and written communication
Technologies
Artiva, Infolease, Microsoft Office (Word, Excel, Outlook)
Responsibilities
Supervise team operations and compliance, Determine volume and profit goals, Recommend process improvements, Make supervisory decisions on complex transactions, Monitor bankruptcy and assist in litigation, Collaborate on low-to-moderate complexity inquiries, Mentor direct reports and assist in hiring
Seniority
Manager, hands-on leadership
