Deputy Chief of Operations – Facilities Management, Operations Officer V (NCS) - Department of General Services
Core
Senior leadership role overseeing facility maintenance, repair, and daily operations for Baltimore City agencies, managing a large staff and ensuring cost-effective, reliable support services.
Role type
Senior IC Facilities Operations Manager
Builds
Operational efficiency and reliability of city-owned facilities and fleet support
Domain
Public sector / Municipal Government / Facilities Management
Required skills
Strategic workforce planning, performance management, KPI development, SWOT analysis, stakeholder engagement, regulatory compliance, budget management, operational strategy
Preferred skills
Industry best practices implementation, data-driven decision making, cross-agency collaboration, emergency management coordination
Technologies
Statistical data analysis tools, KPI monitoring systems, reporting software
Responsibilities
Supervise and lead a team of Superintendents and supervisors managing over 70 employees; develop and recommend strategies to enhance facility operations using data and industry best practices; build collaborative relationships with city stakeholders, federal/state agencies, and industry professionals to ensure compliance and operational excellence.