Client Success Manger China
Core
Manage relationships and ensure retention for a portfolio of large enterprise clients in the payments industry.
Role type
Client Success Manager
Builds
Enterprise payment services and value-added services for large businesses
Domain
Payments / Financial Services
Deliverable
client delivery
Required skills
client relationship management, problem resolution, cross-selling, process improvement, stakeholder collaboration, operational coordination
Preferred skills
banking or finance experience, knowledge of Worldpay products
Responsibilities
Serve as primary point of contact for assigned enterprise clients, resolve client issues, identify cross-sell opportunities, coordinate operational arrangements for client accounts, collaborate with internal teams to improve processes
Seniority
Mid-level, hands-on IC
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