Field Service Team leader- Grid Automation
Core
Manage and develop a team of Service Engineers to oversee field service, commissioning, troubleshooting, maintenance, repair, and modernization of power system automation and communication solutions for utility, industrial, and infrastructure customers.
Role type
Senior Field Service Team Leader
Builds
Field service operations, commissioning support, and maintenance/repair activities for grid automation systems
Domain
Power grid automation and communication systems
Required skills
Team leadership and development, resource allocation, operational planning, P&L management, customer relationship management, safety and compliance knowledge, financial acumen
Preferred skills
Experience with automation, protection, control, and communications systems, multi-disciplinary team management
Technologies
Grid automation, protection, control, and communications systems
Responsibilities
Manage and coach a team of Service Engineers, oversee day-to-day service operations, plan and coordinate field activities, allocate resources, monitor performance metrics, support customer escalations, partner with Sales, and ensure regulatory compliance
Seniority
Senior, hands-on IC with management responsibilities