Senior Service Architect
Core
Design, cost, and gain approval for service solutions aligning with customer requirements, sales strategy, and financial objectives.
Role type
Senior Service Architect
Builds
Profitable service solutions for unified commerce in shopping and dining
Domain
Unified commerce, retail, and restaurant payments
Required skills
Service portfolio knowledge, Customer requirements analysis, Cross-functional leadership, Financial and P&L understanding, Customer negotiation skills, Contractual awareness, Operational engagement and solution governance
Responsibilities
Understand customer business requirements and sales strategy, Design service solutions that deliver customer value, Engage subject matter experts across sales, operations, legal, procurement, and technical teams, Lead solution development and requirements definition, Develop and maintain solution documentation including requirements traceability, Build financially sound and profitable service solutions, Challenge assumptions and costs to ensure operationally deliverable solutions, Obtain operational cost and delivery approvals, Participate in customer negotiations and contract reviews, Ensure contractual, financial, and delivery interests are protected