Concierge - REN
Core
Front-desk and resident support role managing guest services, package deliveries, and community amenities for a large-scale apartment community.
Role type
Residential Concierge
Builds
Resident experience and community operations
Domain
Real Estate / Residential Property Management
Deliverable
product features
Required skills
Customer service, Organization, Local area knowledge, Computer proficiency, Physical stamina
Preferred skills
Multitasking, Vendor relationship management
Responsibilities
Greet prospects and residents, answer and route phone calls, manage guest suite schedules, ensure clubhouse amenities are ready for tours, document and notify residents of package deliveries, track equipment rentals and dry cleaning services, assist with resident activity scheduling, maintain local vendor contacts.
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