Welcome Coordinator
Core
Front-desk coordinator managing patient intake, scheduling, and administrative operations to ensure a seamless clinic experience.
Role type
Front-desk administrative coordinator
Builds
Patient check-in flows, appointment schedules, and clinic operational efficiency
Domain
Healthcare / Patient Services
Deliverable
product features
Required skills
Scheduling, phone etiquette, electronic medical record management, multilingual communication, administrative task management
Preferred skills
Customer service experience, higher education
Technologies
Google Suite, Electronic Medical Record platforms, Electronic fax platforms
Responsibilities
Welcoming patients and guests, conducting visit check-ins, collecting co-pays, updating patient information, scheduling appointments, managing phone lines, managing faxes, maintaining room cleanliness
Seniority
Individual Contributor, entry-level to mid-level