Branch Manager - Crosstown
Core
Lead a small team of branch associates to drive new revenue generation, maintain existing banking relationships, and improve customer financial wellness.
Role type
Branch Manager (Financial Services)
Builds
Consumer and business banking relationships, loan and deposit products, annuities, and life insurance solutions.
Domain
Banking and Financial Services
Required skills
Sales management, outside sales, customer relationship management, financial product education, team coaching, operational risk management, regulatory compliance
Preferred skills
College degree, active Life Insurance License, supervisory experience, 5+ years in banking/lending, 5+ years in relationship-based client consultation
Technologies
Mobile banking, online banking, ATM offerings, iConnect sales process
Responsibilities
Conduct outside sales efforts to generate new business clients; coach and develop branch associates using the iConnect process; educate customers on financial wellness and banking products; resolve escalated customer and associate issues; manage recruiting and selection for the branch; ensure adherence to bank policies and operational risk management duties.
Seniority
Mid-level, hands-on IC with team leadership
