Senior Salesforce Consultant
Core
Lead consulting projects to enhance client CRM capabilities, drive digital transformation strategies, and optimize enterprise-wide CRM implementations.
Role type
Senior Salesforce Consultant (CRM Strategy & Implementation)
Builds
Digital transformation strategies, CRM roadmaps, and optimized CRM systems for global brands.
Domain
Digital Marketing, Customer Experience, CRM
Required skills
CRM strategy, digital transformation, enterprise implementation, stakeholder management, project management, requirements engineering, business process mapping, change management, predictive analytics, CRM training
Preferred skills
Experience in large-scale implementations, cross-industry expertise, expertise in Adobe/Microsoft Dynamics/Sitecore, mentoring
Technologies
Salesforce, Adobe, Microsoft Dynamics, Sitecore
Responsibilities
Lead consulting projects focused on enhancing capabilities for clients in the CRM Domain; Lead the development of digital transformation strategies and concepts; Advise clients on their digital roadmap and identifying value generation opportunities; Act as a subject matter expert in client pitches and business development activities; Conduct requirements engineering and creating functional specifications for solutions based on platforms like Adobe, Salesforce, Microsoft Dynamics & Sitecore; Define and enhance industry-specific business processes.
Seniority
Senior, hands-on IC with mentorship responsibilities
