Receptionist - Bank
Core
First point of contact for visitors to a care home, managing enquiries, conducting show-arounds, and supporting clerical duties.
Role type
Receptionist
Builds
Visitor management and administrative support for a care home
Domain
Healthcare / Social Care
Deliverable
client delivery
Required skills
Customer service, face-to-face and phone communication, organization, relationship building, clerical skills (filing, paperwork), time management
Preferred skills
Caring attitude, ability to handle varied workload
Responsibilities
Acting as the first point of contact for all visitors, taking responsibility for managing new enquiries, providing advice and support face to face and over the phone, conducting show-arounds within the care home, supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing, dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed